/* Destek ve geri bildirim bileşeni (components/support-widget.blade.php).
   Tüm görünüm bu düz CSS'e dayanır, Tailwind class'larına değil — bkz.
   bileşenin başındaki not. Site ve panel layout'larında <head>'e bağlanır. */

.sw-trigger {
    position: fixed; right: 0; top: 50%; transform: translateY(-50%); z-index: 40;
    display: flex; flex-direction: column; align-items: center; gap: 0.625rem;
    padding: 1.25rem 0.625rem; background: #fff;
    border: 1px solid var(--color-border-light); border-right: none;
    border-radius: 0.75rem 0 0 0.75rem; box-shadow: var(--shadow-card);
    color: var(--color-text-muted); cursor: pointer;
    transition: color .2s ease, background-color .2s ease;
}
.sw-trigger:hover { color: var(--color-primary); background: var(--color-cream-50); }
.sw-trigger-icon { width: 1rem; height: 1rem; flex-shrink: 0; }
.sw-trigger-label {
    font-size: 0.875rem; font-weight: 700; letter-spacing: 0.02em;
    writing-mode: vertical-rl; transform: rotate(180deg);
}
/* Mobil/tablette (hamburger menünün göründüğü < lg) yüzen sekme içeriğin üstüne
   binmesin diye gizli — modal oradan menü/footer'daki "Geri Bildirim" bağlantısıyla
   `open-support-widget` olayı üzerinden açılıyor. */
@media (max-width: 1023.98px) { .sw-trigger { display: none; } }

.sw-overlay { position: fixed; inset: 0; z-index: 50; display: flex; align-items: center; justify-content: center; padding: 1rem; }
@media (min-width: 640px) { .sw-overlay { padding: 1.5rem; } }
.sw-backdrop { position: absolute; inset: 0; background: rgba(0,0,0,.4); backdrop-filter: blur(4px); -webkit-backdrop-filter: blur(4px); }

.sw-modal {
    position: relative; background: #fff; border: 1px solid var(--color-border-light);
    box-shadow: var(--shadow-card-hover); border-radius: var(--radius-card);
    width: 100%; max-width: 42rem; max-height: 90vh; overflow-y: auto; padding: 1.25rem;
}
@media (min-width: 640px) { .sw-modal { padding: 1.5rem; } }

.sw-close {
    position: absolute; top: 1.25rem; right: 1.25rem; color: var(--color-text-muted);
    background: transparent; border: none; cursor: pointer; border-radius: 9999px;
    padding: 0.375rem; display: flex; transition: color .2s ease, background-color .2s ease;
}
@media (min-width: 640px) { .sw-close { top: 1.5rem; right: 1.5rem; } }
.sw-close:hover { color: var(--color-text-heading); background: var(--color-cream-50); }
.sw-icon-3 { width: .75rem; height: .75rem; }
.sw-icon-3-5 { width: .875rem; height: .875rem; }
.sw-icon-4 { width: 1rem; height: 1rem; }
.sw-icon-5 { width: 1.25rem; height: 1.25rem; }
.sw-icon-8 { width: 2rem; height: 2rem; }

.sw-success { display: flex; flex-direction: column; align-items: center; text-align: center; padding: 2rem 0; }
.sw-success-icon-wrap { display: flex; align-items: center; justify-content: center; width: 4rem; height: 4rem; border-radius: 9999px; background: #F1F8F4; margin-bottom: 1rem; color: #24734D; }
.sw-success-title { font-family: var(--font-heading); font-size: 1.25rem; font-weight: 600; color: var(--color-text-heading); margin: 0; }
.sw-success-desc { font-size: .875rem; color: var(--color-text-muted); margin: .375rem 0 0; max-width: 24rem; }
.sw-success-close {
    margin-top: 1.5rem; padding: .5rem 1rem; font-size: .875rem; font-weight: 500;
    background: #fff; color: var(--color-text-heading); border: 1px solid var(--color-border);
    border-radius: var(--radius-button); box-shadow: var(--shadow-soft); cursor: pointer;
    transition: background-color .2s ease;
}
.sw-success-close:hover { background: var(--color-cream-50); }

.sw-picker-header { margin-bottom: 1.5rem; padding-right: 2rem; }
.sw-picker-title { font-family: var(--font-heading); font-size: 1.5rem; font-weight: 700; color: var(--color-text-heading); margin: 0; }
.sw-picker-desc { font-size: .875rem; color: var(--color-text-muted); margin: .375rem 0 0; }

.sw-picker-grid { display: grid; grid-template-columns: 1fr; gap: .75rem; }
@media (min-width: 640px) { .sw-picker-grid { grid-template-columns: 1fr 1fr; gap: 1rem; } }

.sw-picker-card {
    position: relative; text-align: left; border-radius: 1rem; border: 2px solid var(--color-border-light);
    background: #fff; padding: 1.25rem; cursor: pointer;
    transition: border-color .2s ease, background-color .2s ease, box-shadow .2s ease, transform .2s ease;
}
.sw-picker-card:hover { border-color: rgba(52,40,50,.25); box-shadow: var(--shadow-card); transform: translateY(-2px); }
.sw-picker-card.is-active { border-color: var(--color-primary); background: var(--color-rose-50); box-shadow: var(--shadow-card-hover); transform: translateY(-2px); }

.sw-picker-check {
    position: absolute; top: 1rem; right: 1rem; width: 1.25rem; height: 1.25rem; border-radius: 9999px;
    border: 2px solid var(--color-border-light); display: flex; align-items: center; justify-content: center;
    opacity: 0; transform: scale(.75); transition: opacity .2s ease, transform .2s ease, border-color .2s ease, background-color .2s ease;
}
.sw-picker-check.is-active { opacity: 1; transform: scale(1); border-color: var(--color-primary); background: var(--color-primary); }
.sw-picker-check-icon { width: .75rem; height: .75rem; color: #fff; }

.sw-picker-icon-wrap {
    display: flex; align-items: center; justify-content: center; width: 2.75rem; height: 2.75rem;
    border-radius: .75rem; margin-bottom: .875rem; background: var(--color-cream-50); color: var(--color-primary);
    transition: background-color .2s ease, color .2s ease;
}
.sw-picker-icon-wrap.is-active { background: var(--color-primary); color: #fff; }

.sw-picker-card-title { font-family: var(--font-heading); font-size: 1rem; font-weight: 600; color: var(--color-text-heading); margin: 0; }
.sw-picker-card-desc { font-size: .875rem; color: var(--color-text-muted); margin: .25rem 0 0; }
.sw-picker-card-meta { font-size: .75rem; color: var(--color-text-light); margin: .875rem 0 0; display: flex; align-items: center; gap: .375rem; }

.sw-back-btn {
    display: inline-flex; align-items: center; gap: .25rem; font-size: .75rem; font-weight: 500;
    color: var(--color-text-muted); background: transparent; border: none; cursor: pointer;
    margin-bottom: .75rem; padding: 0; transition: color .2s ease;
}
.sw-back-btn:hover { color: var(--color-primary); }

.sw-section-header { margin-bottom: .75rem; padding-right: 1.5rem; }
.sw-section-title { font-family: var(--font-heading); font-size: 1.25rem; font-weight: 700; color: var(--color-text-heading); margin: 0; }
@media (min-width: 640px) { .sw-section-title { font-size: 1.5rem; } }
.sw-section-desc { font-size: .875rem; color: var(--color-text-muted); margin: .375rem 0 0; }

.sw-fields { display: flex; flex-direction: column; gap: 1rem; }

.sw-input-wrap { position: relative; }
.sw-input-icon { position: absolute; left: 1rem; top: 50%; transform: translateY(-50%); color: var(--color-text-light); pointer-events: none; display: flex; }

.sw-input {
    width: 100%; box-sizing: border-box; padding: 1.25rem 1rem .625rem 2.75rem; border-radius: .75rem;
    border: 1px solid var(--color-border); background: #fff; color: var(--color-text-heading);
    font: inherit; transition: border-color .2s ease;
}
.sw-input:focus { outline: none; box-shadow: 0 0 0 2px var(--color-rose-200); border-color: var(--color-rose-400); }
.sw-input.has-error, .sw-input.has-error:focus { border-color: #B42336; }

.sw-floating-label {
    position: absolute; left: 2.75rem; top: 50%; transform: translateY(-50%);
    font-size: .875rem; color: var(--color-text-light); pointer-events: none; transition: all .15s ease;
}
.sw-floating-label.is-floated { top: .875rem; font-size: .6875rem; transform: translateY(0); }
.sw-floating-label.is-focused { color: var(--color-primary); }

.sw-hint { font-size: .75rem; color: var(--color-text-muted); margin: .375rem 0 0; }
.sw-error { font-size: .75rem; color: #B42336; margin: .375rem 0 0; }

.sw-field-label { display: block; font-size: .875rem; font-weight: 500; color: var(--color-text-heading); margin: 0 0 .375rem; }
.sw-field-label-optional { color: var(--color-text-light); font-weight: 400; }

.sw-message-row { display: flex; align-items: center; justify-content: space-between; gap: .75rem; margin-top: .375rem; }
.sw-char-count { font-size: .75rem; flex-shrink: 0; margin-left: auto; color: var(--color-text-light); font-variant-numeric: tabular-nums; }
.sw-char-count.is-over { color: #B42336; }

.sw-dropzone {
    display: flex; flex-direction: column; align-items: center; justify-content: center; gap: .25rem;
    border: 2px dashed var(--color-border-light); border-radius: .75rem; padding: .875rem 1rem;
    cursor: pointer; text-align: center; transition: border-color .2s ease, background-color .2s ease;
}
.sw-dropzone:hover { border-color: rgba(52,40,50,.3); background: var(--color-cream-50); }
.sw-dropzone.is-dragover { border-color: var(--color-primary); background: var(--color-rose-50); }
.sw-dropzone-text { font-size: .875rem; color: var(--color-text-body); margin: 0; }
.sw-dropzone-text strong { color: var(--color-primary); font-weight: 500; }
.sw-dropzone-hint { font-size: .75rem; color: var(--color-text-light); margin: 0; }

.sw-file-list { display: flex; flex-wrap: wrap; gap: .5rem; margin-top: .75rem; }
.sw-file-chip {
    display: inline-flex; align-items: center; gap: .375rem; font-size: .75rem; font-weight: 500;
    background: var(--color-cream-50); border: 1px solid var(--color-border-light); border-radius: 9999px;
    padding: .25rem .375rem .25rem .75rem;
}
.sw-file-name { max-width: 140px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sw-file-remove { color: var(--color-text-muted); background: transparent; border: none; cursor: pointer; border-radius: 9999px; padding: .125rem; display: flex; transition: color .2s ease; }
.sw-file-remove:hover { color: #B42336; }

.sw-info-strip { display: grid; grid-template-columns: 1fr; gap: .75rem; border-radius: 1rem; background: var(--color-cream-50); border: 1px solid var(--color-border-light); padding: .75rem; }
@media (min-width: 640px) { .sw-info-strip { grid-template-columns: repeat(3, 1fr); } }
.sw-info-item { display: flex; align-items: flex-start; gap: .625rem; }
.sw-info-icon { color: var(--color-primary); flex-shrink: 0; margin-top: .125rem; display: flex; }
.sw-info-title { font-size: .75rem; font-weight: 600; color: var(--color-text-heading); margin: 0; }
.sw-info-desc { font-size: .75rem; color: var(--color-text-muted); margin: .125rem 0 0; }

.sw-toolbar { display: flex; align-items: center; justify-content: space-between; gap: 1rem; margin-top: 1.25rem; padding-top: 1rem; border-top: 1px solid var(--color-border-light); }
.sw-toolbar-note { font-size: .75rem; color: var(--color-text-muted); display: none; }
@media (min-width: 640px) { .sw-toolbar-note { display: block; } }

.sw-emoji-grid { display: grid; grid-template-columns: repeat(5, 1fr); gap: .375rem; margin-bottom: 1.25rem; }
@media (min-width: 640px) { .sw-emoji-grid { gap: .625rem; } }
.sw-emoji-card {
    display: flex; flex-direction: column; align-items: center; justify-content: center; gap: .25rem;
    border-radius: .75rem; border: 2px solid var(--color-border-light); background: #fff;
    padding: .5rem .125rem; cursor: pointer; transition: all .15s ease;
}
@media (min-width: 640px) { .sw-emoji-card { padding: .75rem .25rem; } }
.sw-emoji { font-size: 1.25rem; line-height: 1; }
@media (min-width: 640px) { .sw-emoji { font-size: 1.5rem; } }
.sw-emoji-label { font-size: .5625rem; font-weight: 500; line-height: 1.2; text-align: center; color: var(--color-text-muted); }
@media (min-width: 640px) { .sw-emoji-label { font-size: .6875rem; } }
.sw-emoji-card.is-selected { color: #fff; transform: translateY(-2px) scale(1.05); }
.sw-emoji-card.is-selected .sw-emoji-label { color: #fff; }
.sw-emoji-card.hover-danger:hover:not(.is-selected)       { border-color: #F6C6CC; background: #FDF2F3; }
.sw-emoji-card.hover-warning:hover:not(.is-selected)      { border-color: #DC9AA5; background: #FFF7F8; }
.sw-emoji-card.hover-highlight:hover:not(.is-selected)    { border-color: #E9B7BE; background: #FCEBED; }
.sw-emoji-card.hover-success-soft:hover:not(.is-selected) { border-color: #65C997; background: #F1F8F4; }
.sw-emoji-card.hover-success:hover:not(.is-selected)      { border-color: #24734D; background: #DCEFE4; }
.sw-emoji-card.is-selected-danger       { background: #B42336; border-color: #B42336; box-shadow: 0 10px 15px -3px rgba(180,35,54,.25); }
.sw-emoji-card.is-selected-warning      { background: #8A5A00; border-color: #8A5A00; box-shadow: 0 10px 15px -3px rgba(138, 90, 0,.25); }
.sw-emoji-card.is-selected-highlight    { background: #E9B7BE; border-color: #DC9AA5; box-shadow: 0 10px 15px -3px rgba(233,183,190,.35); }
.sw-emoji-card.is-selected-success-soft { background: #65C997; border-color: #65C997; box-shadow: 0 10px 15px -3px rgba(101, 201, 151,.3); }
.sw-emoji-card.is-selected-success      { background: #24734D; border-color: #24734D; box-shadow: 0 10px 15px -3px rgba(36,115,77,.25); }
/* açık zeminli bantlarda (pudra / açık yeşil) beyaz metin yasak — koyu metin */
.sw-emoji-card.is-selected-highlight,
.sw-emoji-card.is-selected-highlight .sw-emoji-label,
.sw-emoji-card.is-selected-success-soft,
.sw-emoji-card.is-selected-success-soft .sw-emoji-label { color: #342832; }

.sw-nps-label { font-size: .875rem; font-weight: 600; color: var(--color-text-heading); margin: 0 0 .5rem; }
.sw-nps-grid { display: grid; grid-template-columns: repeat(6, 1fr); gap: .375rem; }
@media (min-width: 640px) { .sw-nps-grid { grid-template-columns: repeat(11, 1fr); } }
.sw-nps-btn {
    display: flex; align-items: center; justify-content: center; height: 2.25rem; border-radius: .5rem;
    border: 1px solid var(--color-border-light); background: #fff; color: var(--color-text-muted);
    font-size: .875rem; font-weight: 600; cursor: pointer; transition: all .15s ease;
}
@media (min-width: 640px) { .sw-nps-btn { height: 2.5rem; } }
.sw-nps-btn.hover-danger:hover:not(.is-selected),
.sw-nps-btn.hover-warning:hover:not(.is-selected),
.sw-nps-btn.hover-success:hover:not(.is-selected) { border-color: rgba(52,40,50,.3); background: var(--color-cream-50); }
.sw-nps-btn.is-selected { color: #fff; transform: scale(1.05); }
.sw-nps-btn.is-selected-danger  { background: #B42336; border-color: #B42336; }
.sw-nps-btn.is-selected-warning { background: #8A5A00; border-color: #8A5A00; }
.sw-nps-btn.is-selected-success { background: #24734D; border-color: #24734D; }
.sw-nps-scale-labels { display: flex; justify-content: space-between; font-size: .65625rem; color: var(--color-text-light); margin-top: .25rem; padding: 0 .125rem; }

.sw-textarea {
    width: 100%; box-sizing: border-box; padding: .75rem 1rem; border-radius: var(--radius-input);
    border: 1px solid var(--color-border); background: #fff; color: var(--color-text-heading);
    font: inherit; font-size: .875rem; resize: vertical; transition: border-color .2s ease;
}
.sw-textarea::placeholder { color: var(--color-text-light); }
.sw-textarea:focus { outline: none; box-shadow: 0 0 0 2px var(--color-rose-200); border-color: var(--color-rose-400); }

.sw-optional-grid { display: grid; grid-template-columns: 1fr; gap: .75rem; margin-bottom: 1.25rem; }
@media (min-width: 640px) { .sw-optional-grid { grid-template-columns: 1fr 1fr; } }
.sw-optional-input {
    width: 100%; box-sizing: border-box; padding: .625rem .875rem; border-radius: .5rem;
    border: 1px solid var(--color-border); background: #fff; color: var(--color-text-heading);
    font: inherit; font-size: .875rem; transition: border-color .2s ease;
}
.sw-optional-input::placeholder { color: var(--color-text-light); }
.sw-optional-input:focus { outline: none; box-shadow: 0 0 0 2px var(--color-rose-200); border-color: var(--color-rose-400); }

.sw-btn-primary {
    display: inline-flex; align-items: center; justify-content: center; gap: .5rem; width: 100%;
    background: var(--color-primary); color: #fff; font-weight: 700; font-size: 1rem;
    padding: 1rem 2rem; border: none; border-radius: var(--radius-button); cursor: pointer;
    box-shadow: var(--shadow-soft); transition: background-color .2s ease, box-shadow .2s ease;
}
.sw-btn-primary:hover { background: var(--color-primary-hover); box-shadow: var(--shadow-glass); }
.sw-btn-primary:disabled { opacity: .6; cursor: not-allowed; }

.sw-btn-support {
    display: inline-flex; align-items: center; justify-content: center; gap: .5rem; min-width: 160px;
    margin-left: auto; background: var(--color-primary); color: #fff; font-weight: 600; font-size: .9375rem;
    padding: .75rem 1.5rem; border: none; border-radius: var(--radius-button); cursor: pointer;
    box-shadow: var(--shadow-soft); transition: background-color .2s ease, box-shadow .2s ease;
}
@media (min-width: 640px) { .sw-btn-support { margin-left: 0; } }
.sw-btn-support:hover { background: var(--color-primary-hover); box-shadow: var(--shadow-glass); }
.sw-btn-support:disabled { opacity: .6; cursor: not-allowed; }

.sw-btn-inner { display: inline-flex; align-items: center; gap: .5rem; }
.sw-spinner { width: 1rem; height: 1rem; animation: sw-spin 1s linear infinite; }
@keyframes sw-spin { to { transform: rotate(360deg); } }